Services · Physical Records Storage
Physical Records Storage That Survives a Flood
Paper has not gone away. Signed originals, closing files, medical charts, and personnel records all still exist physically, and all still carry retention obligations.
Bring your retention schedule. We will tell you what it actually costs to meet it.
Air-gapped
No network connection. Ransomware cannot reach it.
70°F / 50%
Climate held to ±2° and ±5% RH
9R
Highest UL vault rating available
40+
Years operating since 1983
Why this matters
What it costs to do nothing
Paper is the medium most exposed to water, and South Florida is the place most likely to supply it. A commercial records warehouse in a flood zone with a steel roof is a different risk profile from a waterproof, airtight vault — and the difference only shows up once.
Why clients choose us for physical records storage
- Waterproof and airtight vault seal — the failure mode for paper here is water, not theft.
- Barcode indexing at box and file level, so retrieval does not mean sending someone to look.
- Rated through Category 5 conditions, so the records survive the event that creates the claim.
- No lien exposure. Unlike self-storage, contents cannot be auctioned for unpaid rent.
The practical answer
Priced per box per month with retrieval billed separately. Indexing can be done at intake by us or supplied by you as a manifest.
In practice
What this actually looks like
Paper is stored in standard boxes, logged at box level against the depositor's own index, and shelved rather than stacked. We do not open boxes, inventory their contents or scan anything. That surprises people who expect a records-management service, so it is worth stating plainly: what you get is custody and a chain of custody, with the contents index remaining yours. Firms that want document-level indexing generally need a records vendor as well as a vault, and we will say so rather than imply we do both.
The failure mode
How it fails when it fails
Paper archives fail on retrieval, not on storage. The recurring pattern is a box index maintained by one person who has since left, so the boxes are intact and nobody can say what is in which one. The second failure is retention drift — boxes kept far past any obligation because destroying them requires a decision nobody wants to sign. Both are organisational problems that better shelving does not touch, and both are cheaper to fix before the archive doubles.
Common questions
- Can you retrieve a single file?
- Yes, where the box is indexed at file level. Box-level indexing means we return the box.
- Do you scan on demand?
- No. We are a custodian of physical media and we do not open or reproduce contents.
- How is this different from a records warehouse?
- Vault construction and no lien exposure. Most records warehouses are conventional buildings operating under storage law.
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Serving South Florida
See the vault before you decide.
Tours are private and by appointment. You will see the vault door, the man-trap entry, and the box sizes in person. No account relationship is required to visit.
