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Compliance · HIPAA

HIPAA and Offsite Media Vaulting

HIPAA is not a storage product you can buy. It is a program, and physical custody of media is one component of it. What a vault contributes is evidence: where media was, who moved it, and proof it was destroyed when retention ended.

Bring your retention schedule. We will tell you what it actually costs to meet it.

Read this first. This page is general background on how physical custody supports a compliance program. It isnot legal advice, it does not state retention periods, and it does not certify that any arrangement satisfies any rule. Requirements change and vary by firm. Get the answer from your own counsel or compliance officer, then tell us what you need us to do.

Scope

Who this applies to

Covered entities and their business associates — practices, clinics, billing companies, and the vendors that serve them.

The recurring themes

  • Physical safeguards over media containing protected health information.
  • Accountability for the movement of media — who had it and when.
  • Disposal that can be evidenced rather than asserted.
  • Business associate relationships where a vendor handles PHI on your behalf.

Our part

What custody actually contributes

  • A 9R vault with man-trap entry and armed monitoring — the physical safeguard layer.
  • Barcode chain of custody at every handoff, timestamped and signed.
  • Client-witnessed destruction with a certificate listing every serial.
  • A business associate agreement where we hold media containing PHI. Ask for it at contracting.

Get this right

The common misreading

The most common misreading is that a vendor can be HIPAA compliant on your behalf. Compliance attaches to the covered entity and to its business associates through their agreements — a storage provider can be part of a compliant arrangement, and can sign a business associate agreement where appropriate, but no provider makes a practice compliant by storing its boxes. Treat any marketing that claims otherwise as a reason to look harder at everything else it says.

Evidence

What tends to be asked for

What gets asked for in practice is documentation rather than description. Where protected information sits, who can reach it, what agreement governs the party holding it, and what record exists of movement in and out. Our contribution to that file is narrow and specific: a custody record, an intake log, named authorized parties, and controlled physical access. The risk analysis, the policies and the training remain the practice's, and nothing we do substitutes for them.

Said plainly

What we do not do

We never access contents. We do not assess your program, we do not certify compliance, and we do not advise on retention periods. Anyone selling you "HIPAA compliant storage" as a finished product is overstating what storage can do.

Common questions

Does using you make us HIPAA compliant?
No. It supports the physical safeguard and disposal parts of your program. Compliance is a program, not a vendor.
Will you sign a BAA?
Yes, where we hold media containing PHI. Raise it at contracting.
Do you access PHI?
No. Media arrives sealed and stays sealed.

Bring your retention schedule.

We will tell you plainly what custody covers and what it does not. That is a more useful conversation than a compliance claim.